What this policy covers
Effective Date: December 18, 2025
Business Name: Little Junkers LLC (“Little Junkers,” “we,” “us,” “our”)
Website: www.littlejunkersllc.com
Customer Support: 470-548-4733 | customer_service@littlejunkersllc.com
This policy explains how Little Junkers communicates with customers via text messages (SMS/MMS), phone calls, email, and other electronic communications. It also explains how you can give consent, opt out, and manage your preferences.
Types of messages you may receive
Depending on your relationship with us and what you request, you may receive messages including:
A) Service & Account Messages (Transactional)
- Order confirmations
- Delivery/pickup scheduling and updates
- Driver arrival notifications
- Rental extension reminders
- Billing reminders, invoices, and payment links
- Customer support responses
B) Optional Updates (if you opt in)
- Occasional service-related updates or announcements (for example, availability or service offerings). Promotional messages will only be sent if you have explicitly opted in
We may send some messages using automated technology. We do not send messages with the intent to spam.
How you opt in (consent)
By providing your phone number, you agree to receive text messages from Little Junkers as described in this policy. You may opt in to receive text messages from Little Junkers in one or more of these ways:
- By checking an opt-in box on our website (checkout, booking, or request forms)
- By signing a rental agreement or other form that includes text consent language
- By requesting texting as a preferred method of communication during a phone call or in writing
Important: Consent to receive service/account messages is not required to buy from us. If we offer marketing texts, you can choose whether to opt in to marketing.
Message frequency
Message frequency varies based on your activity with us (e.g., booking, delivery day, customer support needs). Marketing message frequency (if you opt in) may also vary.
Message & data rates
Message and data rates may apply depending on your mobile plan and carrier.
How to opt out of texts
You can opt out at any time by replying:
- STOP to cancel text messages
After you reply STOP, you may receive one final message confirming your opt-out. If you opt out, we may still contact you by other methods (email or phone) for essential service-related reasons unless you request otherwise.
Help / Customer support
For help, reply:
- HELP
Or contact us directly: 470-548-4733 (customer_service@littlejunkersllc.com)
Phone number changes
If you change your phone number, it’s your responsibility to notify us so we can update your contact information and preferences.
Privacy & how we use your information
We respect your privacy. We use your phone number and messaging preferences to:
- Provide requested service updates and customer support
- Send marketing messages only if you’ve opted in (if applicable)
- Maintain records of consent and opt-out requests
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Consent and messaging data may be retained to comply with carrier and legal requirements
We do not sell your phone number. We may share limited information with service providers (such as messaging platforms) strictly to deliver communications on our behalf.
For more details, please see our Privacy Policy.
Carriers and delivery
Mobile carriers are not responsible for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions.
Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with a new “Effective Date.”
